We are here to help
Hangugo Support
Contact support
For technical problems, purchase questions, privacy requests, or feedback, open a support request. Include your device model, operating system version, and a short description of what happened. Do not include passwords or payment details.
Create a support request ↗Purchases and subscriptions
Open Hangugo and go to Settings → Hangugo Premium to view plans or restore a purchase. Billing, cancellation, and refunds are managed by Apple or Google through the store where the purchase was made.
Restore a purchase
- Use the same Apple ID or Google Account used for the original purchase.
- Open Settings → Hangugo Premium.
- Select Restore purchases.
Delete your account and learning data
In Hangugo, open Settings → Account & Sync → Delete account and data. Confirm your identity when required. This permanently deletes the connected account, synchronized learning progress, and local learning data.